Orders and Returns
AIRMAIL: uninsured, therefore no reships are offered with this method.
Once the package has left our doors, we have no control over it. Airmail is just your address and stamps. However, if it’s not with you after the allotted amount of time, then please let us know by contacting us via e-mail or chat.
POSTNLTRACKED: uninsured, 50% reship/store credit
This is an uninsured shipping option however, if it is not with you after 35 working days, we will reship 50% to an alternative address (once), or we will give you 50% refund in store credit.
Due to the nature of our products, we do not accept returns. All orders are final. Please be patient whilst your package is in transit. To our deepest regret, we cannot influence postal services operations.