Free Shipping on orders starting from €150

Return & Refund Policy

Simple Steps for Returns & Refunds

Return Process:

To initiate a return, please follow these steps:

  1. Contact our Customer Support Team:
    Phone: +31616739552

  2. Provide the following information:
    1. Your order number
    2. The name of the product you wish to return
    3. The reason for the return

  3. Wait for approval:
    Our Customer Support Team will review your request and provide you with instructions on how to proceed.

Return Shipping:

Customers are responsible for the cost of return shipping. We recommend using a trackable and insured shipping method to ensure the safe return of the product. Cerebra is not responsible for any lost or damaged items during the return shipping process.


Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow up to 3 for the refund to appear in your account.

Still have doubts or other questions?

Feel free to reach us out and we will be in touch to answer any question you might have.
Free Worldwide shipping

On all orders above €150

Easy 30 days returns

30 days money back guarantee

GMP Standard

Good manufacturing practice

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ISO 22000

Internationally Certified

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